Lower fees for home care demanded by consumers

The introduction of consumer directed care (CDC) into the home care sector in Australia has seen a fundamental shift in the delivery of in-home care and challenged organisations and consumer of care to re-look at the ‘business’ of home care.

Co-production, are we ready for it in aged care?

Many in aged care are busy working on becoming more consumer focussed (CDC = consumer directed care). This is being driven in Australia by Govt policy changes mandating ‘consumer directed care’ into service delivery. Consumers demand action Consumers have been demanding this and may or may not like the ‘form’ it takes in the policy…

Choice driving quality …

The hardest hit, as everywhere, are those who have no choice. Theodor Adorno Letting us have a choice will drive quality in long term care, or at least that is what a number of countries are pining their hopes on. This is seen as necessary because regulating and policing alone are insufficient measures to guarantee…